EPISODE 404: Key Tips on Body Language at Work



Like a lot of people, I’m fully vaccinated now so I’m moving around more and interacting with increasing face-to-face frequency than I did in the last 13 months.

Most experts agree that 70 to 93 percent of all communication is nonverbal.

I’ve had an interesting observation about driving as my mobility has amped up. My skills were a little rusty. I was more aware of the traffic around me. A few of my reflexes were out of sync.


This could be true for our communication skills as well. We are now accustomed to only seeing each other via zoom. That’s going to be changing for many of us as we begin to be able to weave in some much sought after face-to-face time with co-workers and clients.


What’s missing has been our ability to see the full body language of others…and for them to see ours. A zoom screen is quite limiting.


It’s time to focus back in on the importance of body language. There have been a number of studies on the complex topic of nonverbal communication with varying results. However, most experts agree that 70 to 93 percent of all communication is nonverbal.


Here are tips on how to effectively use body language at work when people can actually see you again. These are my top power poses.

  • Open up your body at the chest with your shoulders down and back. Lift your chin up. If you are standing, keep your feet hip width apart. You can put your hands on your hips if appropriate. Think of Wonder Woman. It's her classic pose.

  • If you are seated, sit up straight. Shoulders back and down. Your chest should be open. Lean in. Hands on the table or in your lap. No fidgeting. Look at everyone in any setting equally. Eye contact is important. Don't look down excessively.

  • Be inclusive in your body language. Make positive eye contact and an occasional inclusive gestures with your palms up to individuals.

  • Don't fold your arms. Ever. This screams insecurity and says "I'm closed off."

  • Keep your feet flat on the floor. A jiggling foot or leg is always a sign of nervousness, so make sure yours are still.

Get out there and say hello to people again safely. Enjoy doing that. If you are an entrepreneur or a business professional who wants a partner as you grow your business and clarify your goals or make a career change, I can help. Reach out to me at brenda@brendaholley.com to schedule a free 30-minute consult.

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